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X-WR-CALDESC:Events for Burnaby Division of Family Practice
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UID:2799-1790101800-1790107200@burnabydivision.ca
SUMMARY:MOA Network: The Front Desk of the Future: Less Stress\, More Flow
DESCRIPTION:MOAs and office managers will be compensated for 1.5 hours to attend. \n\n\n\nWe are inviting MOAs and office managers to join us for an online webinar session on managing front-desk demands as patient needs\, clinic workflows\, and technology continue to change. \n\n\n\nBy the end of the session\, attendees will be able to: \n\n\n\n\nApply practical efficiency fixes to the biggest daily stressors—phones\, booking flow and constant interruptions—so the day runs more smoothly without working harder.\n\n\n\nUnderstand what BC’s aging population means at the front desk—longer visits\, more complex patients and more caregiver calls—and how to prepare workflows now rather than become overwhelmed later.\n\n\n\nKnow what AI tools such as ambient scribes and smart scheduling can realistically take off an MOA’s plate\, and what successful adoption looks like compared with an approach that adds new complications.\n\n\n\nLeave with simple habits for building a clinic culture where the front desk has clear ownership and a meaningful voice\, instead of becoming where every loose task lands.\n\n\n\n\nThe session will also address changing patient demographics\, including: \n\n\n\n\nThe needs of newcomers and immigrants\n\n\n\nLanguage barriers\n\n\n\nPatient education and health care navigation\n\n\n\nDifficult patient interactions\n\n\n\nSetting boundaries\n\n\n\nMOA well-being\n\n\n\n\nRecent LFP billing changes affecting front-desk work will also be briefly discussed. \n\n\n\nContact us to registerPlease contact pmh@burnabydivision.ca to register for this MOA Network session. \n\n\n\nThe deadline to register is Friday\, September 18\, 2026. \n\n\n\nSee more BDFP events\n\n\n\n\n\n\n\n\nAbout the MOA Network \n\n\n\nThe Burnaby Division of Family Practice supports our community of Medical Office Assistants (MOAs) in Burnaby. The MOA Network provides opportunities for MOAs to connect with peers and physicians through learning\, support\, and shared resources. \n\n\n\nLearn more about the MOA Network
URL:https://burnabydivision.ca/event/moa-network-the-front-desk-of-the-future-less-stress-more-flow/
CATEGORIES:MOA Network,Public Event
ATTACH;FMTTYPE=image/png:https://burnabydivision.ca/wp-content/uploads/2026/08/Sept-22.png
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DTSTART;TZID=America/Denver:20260512T180000
DTEND;TZID=America/Denver:20260512T190000
DTSTAMP:20260428T172639Z
CREATED:20260428T172637Z
LAST-MODIFIED:20260428T172639Z
UID:2602-1778608800-1778612400@burnabydivision.ca
SUMMARY:Learn\, Connect\, and Excel: An Inter-Division MOA Billing Webinar
DESCRIPTION:All Burnaby Medical Office Assistants (MOAs) are invited!  \n\n\n\nJoin a province-wide MOA webinar focused on strengthening your MSP billing knowledge and skills. This session offers MOAs the opportunity to: \n\n\n\n\nEnhance your billing skills and confidence by learning from MOA billing experts through Q&A and practical tips\n\n\n\nNetwork and share experiences with fellow MOAs across Divisions\n\n\n\nGain practical tips to streamline your workflow\n\n\n\n\nA one-hour sessional will be offered to Division MOA Network members. \n\n\n\nThis event is a collaboration between the Burnaby Division of Family Practice and local Divisions across B.C. \n\n\n\nContact pmh@burnabydivision.ca to register for this event. \n\n\n\nAbout the BDFP MOA Network\n\n\n\nMOAs are essential members of the family practice team—and the Division is here to support you in your role. \n\n\n\nThrough the Burnaby MOA Network\, you’ll gain access to: \n\n\n\n\nMOA-specific resources \n\n\n\nProfessional development and learning sessions \n\n\n\nNetworking events with other MOAs and primary care providers \n\n\n\nConnect with others who understand your work and are here to help you thrive\n\n\n\n\nLearn more about the MOA Network on our website.
URL:https://burnabydivision.ca/event/learn-connect-and-excel-an-inter-division-moa-billing-webinar/
CATEGORIES:MOA Network
ATTACH;FMTTYPE=image/png:https://burnabydivision.ca/wp-content/uploads/2026/04/May-12-2026.png
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DTSTART;TZID=America/Denver:20251218T180000
DTEND;TZID=America/Denver:20251218T200000
DTSTAMP:20251202T231114Z
CREATED:20251202T231112Z
LAST-MODIFIED:20251202T231114Z
UID:2209-1766080800-1766088000@burnabydivision.ca
SUMMARY:MOA Holiday Party 2025
DESCRIPTION:We are pleased to invite all Burnaby MOAs to our 2025 MOA Holiday Party. Come join us at Trattoria on December 18 and enjoy a festive dinner together with your fellow MOA colleagues and Burnaby Division staff. \n\n\n\nGift prizes available!We will be wrapping up another year of incredible work across Burnaby’s primary care clinics with gift prizes for you. \n\n\n\nAre you a family physician?Please help us spread the cheer by forwarding this invitation to your MOAs. \n\n\n\nPlease register by Friday\, December 12.Contact pmh@burnabydivision.ca if you would like to register. Learn more about our MOA Network.
URL:https://burnabydivision.ca/event/moa-holiday-party-2025/
CATEGORIES:MOA Network,Public Event
ATTACH;FMTTYPE=image/png:https://burnabydivision.ca/wp-content/uploads/2025/09/Dec-18-2025.png
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DTSTART;TZID=America/Denver:20251105T180000
DTEND;TZID=America/Denver:20251105T200000
DTSTAMP:20251016T153728Z
CREATED:20251009T191447Z
LAST-MODIFIED:20251016T153728Z
UID:1676-1762365600-1762372800@burnabydivision.ca
SUMMARY:Burnaby MOA Cybersecurity Training and Network Meeting
DESCRIPTION:Online via Zoom \n\n\n\nOur next Burnaby MOA Network Meeting is coming up soon! \n\n\n\nThis meeting will feature cybersecurity training from Doctors of BC’s clinic security team. The session is designed specifically for MOAs and will focus on clinic security\, followed by our latest updates that matter to your clinics and MOAs. \n\n\n\nAll MOAs who attend will be paid for the full two hours. \n\n\n\nWhat will the meeting cover? \n\n\n\n\nClinic cybersecurity with Doctors of BC\n\n\n\nPCN program updates and new programs\n\n\n\nPCN website preview\n\n\n\nSocial prescribing in Burnaby\n\n\n\nIdeas for BC Family Doctor Day\n\n\n\nLooking ahead: next meeting and holiday gathering\n\n\n\n\nWant to register?Contact pmh@burnabydivision.ca to register for this event.
URL:https://burnabydivision.ca/event/burnaby-moa-cybersecurity-training-and-network-meeting/
CATEGORIES:MOA Network
ATTACH;FMTTYPE=image/png:https://burnabydivision.ca/wp-content/uploads/2025/09/Nov-5-2025.png
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